Play bets — Terms & Conditions

Welcome to the play bets platform (https://playbets.ws). These Terms & Conditions form a legally binding agreement between play bets and its users. By registering on or using play bets, you automatically agree to these Terms & Conditions.

It is your responsibility to read these terms carefully. If you do not agree with any of them, you are advised not to use play bets. play bets reserves the right to update these terms at any time. A notice will be posted on the platform whenever changes are made.

Play bets operates under an international gaming license and conducts all activities with full transparency. Our goal is to provide players in Bangladesh with a safe, fair, and enjoyable gaming experience.

To open an account with play bets, the following conditions must be met:

• You must be at least 18 years of age.
• You must provide accurate and truthful information at the time of registration.
• Each individual may register only one account — multiple accounts are strictly prohibited.
• All transactions must be conducted in your own name using your own payment method.
• Keeping your account password secure is solely your responsibility.

KYC Verification

Play bets follows a KYC (Know Your Customer) process to ensure platform security. You may be asked to submit a National ID (NID), passport, or other government-issued document when making withdrawals or conducting large transactions. Withdrawals may be placed on hold until verification is complete.

The following rules must be strictly followed when placing bets on play bets. These Terms & Conditions apply to all Sports Betting, live betting, and casino games.

• Once a bet is confirmed, it cannot be changed or cancelled unless play bets itself offers that option.
• Minimum and maximum bet limits are set individually for each event.
• If an event is cancelled, the stake for that bet will be refunded.
• Play bets reserves the right to void any bet suspected of match fixing or manipulation.
• If incorrect odds are displayed due to a technical error, the affected bets will be voided.
• Placing bets on the same event from multiple accounts is prohibited.

Live Betting Special Conditions

Odds change rapidly during live betting. The odds at the time of bet confirmation are considered final. play bets is not responsible for bets that fail to place due to loss of internet connection.

Play bets reserves the right to accept or decline any bet, particularly in cases of suspicious activity. Such decisions are considered final.

All payment-related activities on play bets are handled transparently and securely. The detailed policy is outlined below:

Deposit

• Minimum deposit is ৳500. Maximum limits vary by payment method.
• Popular payment methods are supported, including bKash, Nagad, and Rocket.
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.

Withdraw

• Minimum withdrawal ৳500.
• Withdrawal requests are typically processed within 5–30 minutes.
• Withdrawals may be delayed if KYC verification has not been completed.
• Winnings from bonuses cannot be withdrawn until the wagering requirements have been met.
• To prevent money laundering, play bets may require additional verification for large withdrawals.

Play bets offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be fulfilled.

• The welcome bonus is available to new members only and applies once on the first deposit.
• Each bonus carries a wagering requirement (typically 15x to 30x).
• Bonuses may only be used on games designated by play bets.
• Bonus validity is typically 7 to 30 days.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Bonus balance cannot be withdrawn until wagering requirements are fulfilled.

Cashback & Reload Bonuses

A minimum betting amount applies to qualify for the weekly cashback offer. The cashback amount and terms may vary each week. play bets reserves the right to modify or discontinue any bonus offer at any time.

Play bets believes gaming should be a source of entertainment, not a solution to financial problems. We place the highest importance on our members' mental well-being and financial security.

• Set deposit limits on a daily, weekly, or monthly basis.
• Self-exclusion option — block yourself from the platform for a set period of time.
• Cooling-Off Period — take a temporary break whenever you need.
• Loss Limit — betting is automatically paused once losses exceed a set amount.

If you or someone close to you is struggling with a gaming addiction, please reach out to our support team. We will assist you with full confidentiality. To learn more, visit our Responsible Gaming View the page.

Play bets takes your personal data privacy very seriously. Information provided during registration is used solely for account management and legal compliance purposes.

• Your personal information is never sold to third parties.
• All data is secured using SSL encryption.
• Information may be shared with law enforcement agencies upon request.
• You can request deletion of your data at any time.

For more information, visit our Privacy Policy Read the page.

The following code of conduct must be observed while using the play bets platform:

• Harassment, abuse, or threats directed at other members are strictly prohibited.
• Posting spam or advertisements of any kind on the platform is not allowed.
• Hacking, use of bots, or unauthorized access to the system is strictly prohibited.
• Fraudulent activity or money laundering is strictly prohibited.
• Please communicate with the play bets customer care team in a respectful manner.
• Attempting to access another user's account without authorization is strictly prohibited.

Violations of these rules may result in temporary or permanent account closure, and legal action will be taken where necessary.

Play bets may temporarily or permanently close your account for any of the following reasons:

• Registering with false information or submitting fraudulent documents during KYC verification.
• Operating multiple accounts.
• Bonus abuse or any fraudulent activity.
• Money laundering or suspicious financial transactions.
• Serious violations of the code of conduct.
• Participation in betting manipulation or match fixing.

Before closing an account, play bets will attempt to notify the user by email. However, in cases of serious violations, the account may be closed without prior notice.

Play bets reserves the right to modify, amend, or update these Terms & Conditions at any time. In the event of changes:

• A special notice will be displayed on the platform.
• A summary of changes will be sent to your registered email.
• Updated terms will take effect from the date the changes are made.
• Continued use of play bets after any changes constitutes acceptance of the updated Terms & Conditions.

We recommend visiting this page regularly to stay up to date. For any questions, contact us at support@playbets.ws.

These Terms & Conditions were prepared in Bangla. In the event of any linguistic ambiguity, play bets' interpretation shall be considered final.